Can never get a hold of them! I purchased a new car to add to my policy and have been trying to reach them for 4 days. Left several messages. Just horrible customer service

Jasmine was really easy and great to work with!! I appreciated her knowledge and helpful demeanor.

Staff members are great to work with! They provided a renters policy quote and vehicle quote. Very easy process. They can also help with business quotes - didn’t know that!

Frank helped me get a life insurance policy even though I have medical conditions. I am so grateful he asked me for an appointment!

It had been impossible to get simple things done, or clarity from anyone at this insurance agency. I currently have three renter’s policies for my same address. The person I have talked to multiple times I have had to provide instruction too, and I don’t know anything about insurance! Some of it is just common sense. The most basic things take forever and get done incorrectly. I understand if there are aspects of underwriting etc that take time and need to be consider, but explain that to me as the professionals I am paying, so I can make the right requests and decisions. How can two simple policies be so hard! It is affordable, but the frustration on dealing with the makes me want to pay more just to not deal with it anymore, I previously wrote a great review for an employee here, who helped me after much previous frustration. They seem to no longer work there now.