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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Francesco Tarallo

February 21, 2023

5  out of  5 rating by Francesco Tarallo
"My wife and I contacted State Farm to get a quote and discuss new insurance policies. Brendan worked with us and he has been fantastic. We had specific goals and Brendan got us exactly where we wanted. He has been a great and reliable resource, very easy to talk to and work with, always available and very knowledgeable. We got a great deal on our new home and car insurance, and we have been very happy with the results as well as the entire process. Thank you Brendan!"

Jim R

February 1, 2023

5  out of  5 rating by Jim R
"Thankfully, I haven't had too many opportunities to deal with this agency...knock on wood. The few times that I have had to contact them for small items, such as broken windshields, they have always been very easy to work with. This last time, the woman who answered the phone suggested that I try using the app - as opposed to dealing with the claims department on the phone. The app was VERY easy to use and I had everything set up to go in just a few minutes. I highly recommend the app."


January 31, 2023

2  out of  5 rating by Emily
"Worst insurance experience. I've moved states four times and have always had a seamless experience transferring my car insurance to a new state. After more than 10 calls, many corrections, and more than two months, my insurance is (mostly) correct.... I would go elsewhere if you want a worry-free experience. Giving one extra star for Mary, who is always super friendly!"

Tawnya Keen

January 31, 2023

5  out of  5 rating by Tawnya Keen
"So very thoughtful and helpful. Mary is caring, companionate and so willing to work with you!!!! I'm very happy with Jeff Kalvelage Insurance company.. Strongly recommend."

Lindsay Brightwell

December 24, 2022

5  out of  5 rating by Lindsay Brightwell
"It’s been a pleasure working with Jeff on my car and renters insurance, as well as my investments. Jeff always thoroughly explains all of my options and helps my navigate important financial decisions. I recommend his agency!"

Ryan Teliczan

November 19, 2022

1  out of  5 rating by Ryan Teliczan
"It was easy enough to get insurance set up, but I've had recurring issues with payments ever since my debit card changed. I'm really sick of being told by them that auto-pay was set up, only to be mailed a notification later that my account is past due! Edit: The owner replied and said the autopay process is easy - My experience differs! Also, I just realized that my coverage has already been dropped. Your communication is terrible. You could have called, texted, or emailed me when my payment was late because I assumed your autopay process worked. It's like you don't want my business."

Zhe Li

November 17, 2022

5  out of  5 rating by Zhe Li
"Jeff is quite nice and fast response. Especially with the professionalism, the quote and coverage are always right on the spot. Appreciate everything he has been helping."

Bri Gilbert

November 2, 2022

1  out of  5 rating by Bri Gilbert
"They forgot my car after it was stolen costing me thousands. They couldn't care less. Don't give your money to these incompetent thieves!"

Rachelle Christopher

October 17, 2022

5  out of  5 rating by Rachelle Christopher
"Jeff and his team have been amazing to work with! They've been quick to respond and help our mutual clients. If you're looking for a great Insurance Agent to help you with your insurance needs look no further."

Lilianna Cordero

July 5, 2022

5  out of  5 rating by Lilianna Cordero
"Prompt and personalized service to cover anything and everything we need. My partner and I have been customers for years and their staff is always very responsive and thorough. Happy we get to work with a local office that listens to us."

Gerald Heppler

June 27, 2022

5  out of  5 rating by Gerald Heppler
"Jeff is always super responsive and accommodating!"


June 27, 2022

5  out of  5 rating by mcfelty45
"Jeff and his team always go above and beyond!"

Bobby M

June 22, 2022

5  out of  5 rating by Bobby M
"Great agency Jeff and his team are always helpful and work great with me on my policies."

John Simms

June 21, 2022

3  out of  5 rating by John Simms

Thomas Umali

February 18, 2022

5  out of  5 rating by Thomas Umali
"Jeff and his team are great. They are fast and responsive. I was involved in an incident on a weekend and was still able to get the help I needed from Jeff and his team. I can trust that my family's insurance needs will be taken care of when working with them."

Dan Forbes

February 15, 2022

5  out of  5 rating by Dan Forbes
"Jeff has been a helpful and thoughtful agent. His guidance to make ensure I'm getting the protection I need for my home and family, while keeping costs to a minimum has been reassuring. Thanks Jeff!"

Phillip Williams

January 17, 2022

5  out of  5 rating by Phillip Williams
"I recommend Jeff & his team for anyone in the Seattle area. As a former representative in his office I was able to see firsthand the emphasis on doing what’s right for clients. Although I have moved onto another position, my polices will be staying here."

Yukari Odora

October 13, 2021

5  out of  5 rating by Yukari Odora
"We get the same policy under State Farm regardless of an agent. It is the people that make Jeff 's office so special. Jeff, Brendan, and the team staff were all patient, efficient, and worked for my best interest. I'm so lucky to have found Jeff as my insurance agent!"

Christyan Brown

October 4, 2021

5  out of  5 rating by Christyan Brown
"I worked with Jeff and his team to get alternative long-term care insurance in place ahead of the new WA Cares LTC act taking effect. They were incredibly responsive, getting back to me right away to schedule a meeting and get the process started. They also worked very quickly with their underwriting team to get my policy in place in time to apply for an exemption from the Cares act. Both Jeff and his team have helped respond to my questions with thorough and easy to understand answers when answers are available, and best guesses when firm answers are not. I would strongly recommend Jeff and his team to anyone looking for insurance solutions."

Kim Jin

September 30, 2021

5  out of  5 rating by Kim Jin
"Jeff and Brandon are very friendly and willing to answer any questions I have."

Matt Morin

August 18, 2021

5  out of  5 rating by Matt Morin
"Only worked with over the phone, but was always easy!"

Craig PharmD

June 3, 2021

5  out of  5 rating by Craig PharmD
"I couldn’t be happier with the service Jeff and Katie have provided me over the years. They go above and beyond, more so than other firms/agencies I have used in the past. Thank you for simplifying my insurance needs and for always being readily available when I call."

Dyon Bryant

May 24, 2021

5  out of  5 rating by Dyon Bryant
"First and foremost, you and your team have been instrumental in making moving out here worth it. Your team is always prompt, professional, courteous and willing to explain any outstanding questions. Thank you for your stellar customer service and reinforcing why State Farm is the best in the business!"

Grant Gonyer

February 19, 2021

5  out of  5 rating by Grant Gonyer
"I've worked with Jeff and his team for a little over 2 years now. From supporting my move into the state by transitioning my insurance plan to helping me lower my rates when I started driving less to sending me regular, personalized, and handwritten letters for holidays and special occassions, Jeff and his team have been a pleasure to work with and have made my car insurance experience easy as could be."

Tim Mead

January 27, 2021

5  out of  5 rating by Tim Mead
"Jeff and Kennedy are absolutely fantastic to work with. They're patient, have excellent attention to detail and most importantly, genuinely care that you're getting a good deal. They both take the time to explain the insurance and mortgage products they offer, and work to get you the best possible deal. I couldn't be happier!"